Head of Project Management Office

Head of Project Management Office

About the Company

Forever HR is a dynamic and forward-thinking human resources consultancy dedicated to connecting exceptional talent with leading organisations. We pride ourselves on fostering professional growth and building strong, productive teams across various industries. Our commitment to excellence extends to our internal operations, where we cultivate an environment of innovation, collaboration, and continuous improvement. We are currently seeking a highly skilled and experienced Head of Project Management Office to join our growing team and drive strategic project execution.

Role Overview

The Head of Project Management Office (PMO) will be a pivotal leader responsible for establishing, maturing, and overseeing the project management framework and governance across Forever HR. This role is critical in ensuring that projects are delivered efficiently, on time, within budget, and to the required quality standards, aligning with the company's strategic objectives. The Head of PMO will report directly to senior leadership and will be instrumental in fostering a culture of disciplined project execution and continuous improvement throughout the organisation.

Key Responsibilities

• Define, implement, and continuously refine the project management methodology, standards, and best practices for Forever HR.
• Establish and maintain robust project governance frameworks, including roles, responsibilities, decision-making processes, and escalation paths.
• Oversee the portfolio of projects, ensuring alignment with strategic priorities, effective resource allocation, and risk management.
• Develop and manage the PMO budget, ensuring optimal utilisation of resources and cost-effectiveness.
• Lead, mentor, and develop a team of project managers and project coordinators, fostering a high-performance culture.
• Implement and manage project management tools and systems to enhance efficiency, visibility, and reporting.
• Provide regular, comprehensive reports on project status, portfolio performance, and key metrics to senior leadership.
• Facilitate cross-functional collaboration and communication to ensure seamless project execution across departments.
• Identify and mitigate project risks and issues proactively, developing contingency plans as necessary.
• Champion a culture of continuous improvement within the PMO and across all project-related activities.
• Ensure compliance with all relevant industry standards, regulations, and internal policies in project delivery.
• Drive post-implementation reviews and lessons learned sessions to capture insights and enhance future project performance.

Day-to-Day Activities

On a day-to-day basis, the Head of PMO will engage in a variety of activities including facilitating daily stand-ups and weekly project review meetings, conducting one-on-one coaching sessions with project managers, reviewing project plans and progress reports, escalating critical issues to senior stakeholders, and collaborating with departmental heads to align project activities with operational needs. They will also be involved in developing and refining PMO processes, assessing new project proposals, managing stakeholder expectations, and ensuring the consistent application of project management standards across the organisation.

Required Qualifications and Experience

A Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field. A Master's degree is an advantage.

A minimum of 10 years of progressive experience in project and programme management, with at least 5 years in a leadership role establishing and managing a PMO.

Proven track record of successfully delivering complex projects and programmes on time and within budget.

Strong understanding of various project management methodologies (e.g., Agile, Waterfall, Scrum, PRINCE2).

Demonstrable experience in portfolio management, resource planning, and risk management.

Certification in Project Management (e.g., PMP, PRINCE2 Practitioner, PgMP, SAFe) is essential.

Completion of the National Youth Service Corps (NYSC) programme is required.

Skills and Competencies

Technical Skills

• Expertise in project management software (e.g., Microsoft Project, Jira, Asana, Trello).
• Proficiency in data analysis and reporting tools.
• Strong understanding of budgeting and financial management principles.
• Ability to develop and implement robust governance frameworks.
• Advanced knowledge of risk management and mitigation strategies.
• Familiarity with change management principles and practices.

Behavioural Competencies

Exceptional leadership and team management abilities.

Outstanding communication, presentation, and interpersonal skills.

Strong strategic thinking and problem-solving capabilities.

High degree of adaptability and resilience in a dynamic environment.

Excellent stakeholder management and negotiation skills.

Results-oriented with a strong focus on achieving organisational objectives.

Impeccable attention to detail and organisational prowess.

Ability to inspire, motivate, and develop team members.

Nice to have

• Experience in the HR or recruitment industry.
• Familiarity with business process re-engineering.
• Certifications in Agile methodologies (e.g., Certified ScrumMaster, SAFe Agilist).
• Experience with enterprise resource planning (ERP) system implementations.

What Success Looks Like

First 30 Days

Familiarise yourself with Forever HR's current project portfolio, key stakeholders, and existing project management practices.

Conduct initial assessments of current project health and identify immediate areas for improvement.

Establish relationships with key departmental heads and project leads.

Begin drafting a preliminary PMO roadmap and strategy.

First 60 Days

Present a refined PMO strategy and implementation plan to senior leadership for approval.

Initiate the standardisation of project documentation and reporting templates.

Conduct a comprehensive review of existing project management tools and recommend enhancements or new solutions.

Start implementing initial PMO processes and provide training to relevant teams.

First 90 Days

Successfully launch the initial phase of the PMO, with clear governance and reporting structures in place.

Demonstrate measurable improvements in project visibility and control.

Begin mentoring and coaching project managers, fostering a culture of continuous improvement.

Contribute to the strategic planning process by providing insights on project capacity and feasibility.

Key Performance Indicators

Project delivery success rate (on time, on budget, to scope).

PMO process adherence and maturity level.

Stakeholder satisfaction with project outcomes and PMO support.

Resource utilisation efficiency across the project portfolio.

Reduction in project risks and issues.

Effectiveness of project reporting and communication.

Team development and retention within the PMO.

Work Arrangement

This is a full-time position based in Victoria Island (VI), Lagos.

Remuneration and Benefits

Forever HR offers a competitive remuneration package that will be discussed in detail during the interview process. In addition to a competitive salary, we provide a comprehensive benefits package designed to support our employees' well-being and professional growth.

How to Apply

Interested and qualified candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are an ideal fit for this role to [email address or application portal link]. Please include "Head of Project Management Office" in the subject line of your email.

Equal Opportunity Statement

Forever HR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.